From Post-its to Processes: Using Prototypes to Find Solutions
Dana Mitroff Silvers, Designing Insights, USA, Emily Lytle-Painter, Independent, USA, Ahree Lee, UX Strategy + Research + Design, USA, Jack Ludden, , USA, Ben Hamley, Queensland Museum, Australia, Yen Trinh, Queensland Museum, Australia
Published paper: From Post-its to Processes: Using Prototypes to Find Solutions
Prototyping, the practice of building low-fidelity representations of products, services, or experiences in order to learn and test before proceeding, is at the heart of the human-centered design process. This paper, authored by a multidisciplinary group of museum practitioners, considers how and when to use the practice of prototyping for a variety of applications. We offer case studies and best practices around digital, experiential, and process-based prototypes from the J. Paul Getty Museum in Los Angeles, California, and the Queensland Museum in Brisbane, Australia.